B2B Renewals Executive

Job description / Role

Our client is seeking a results-oriented B2B Renewals Executive to manage and grow their portfolio of business clients. This role focuses on ensuring customer retention through timely contract renewals, upselling, and building long-term client partnerships.

Key Responsibilities:
- Manage the renewal process for existing B2B clients, ensuring timely and seamless contract extensions
- Build strong relationships with clients to understand their evolving needs and identify upselling opportunities
- Collaborate with internal teams to ensure service excellence and client satisfaction
- Maintain accurate records of all renewals, communications, and follow-ups in CRM systems
- Achieve or exceed monthly renewal targets and contribute to revenue growth

- Proven experience in B2B sales or renewals, preferably in a fast-paced or service-driven environment
- Excellent negotiation, communication, and relationship-building skills
- Strong organizational skills with the ability to manage multiple accounts
- Valid UAE driver’s license and willingness to travel for client meetings
- Proficiency in CRM software and Microsoft Office Suite

About the Company

Talent Higher is a leading recruitment agency, specialising in providing strategic solutions for organisations and highly skilled candidates in the UAE. For employers, we provide access to a large talent pool, time and resource efficiency, recruitment expertise, market insights, and confidentiality. Candidates benefit from exclusive access to job opportunities, personalized career guidance, streamlined recruitment matchmaking and negotiation support for a variety of careers across the UAE.