Banking Officer

We are seeking a proactive and customer-oriented Banking Officer (Business Setup background/ Banking background) to join our dynamic team.

The role involves managing and processing a wide range of concierge services for clients, including banking assistance, dependent visas, Emirates ID registrations, driving licenses, and more. You will be a key liaison between clients and various departments, ensuring smooth processes and exceptional customer satisfaction.

Key Responsibilities:

• Sell concierge services such as Dependent Visa, Emirates ID Registration, Driving License, MOFA Attestation, Car Registration, PO Box setup, etc.
• Facilitate banking applications and consultations to help clients choose the best bank for their business needs.
• Educate clients on documentation, bank policies, and timelines for account openings.
• Assist with business plans and compliance-related queries to ensure account approval.
• Track client progress via internal systems like Zoho, and provide weekly, monthly, and annual reports.
• Maintain and build partnerships with banks,and stay informed on various organization policies.
• Ensure zero escalations, keeping clients and stakeholders updated on their application status.
• Coordinate with internal departments and suppliers to ensure smooth workflows and timely service delivery.
• Prepare regular reports and maintain databases for ongoing, on-hold, and pending client requests.

Requirements:

• Education: Bachelor's Degree in any field.
• 1-2 years’ experience in business setup or banking/financial services.
• Demonstrated ability to convert prospects, close deals, and achieve sales quotas.
• Strong problem-solving skills and experience in client consultation.
• Proficient in Zoho and other CRM systems.
• Driving license is required.

NOTE: this is a shift basis role, and the candidate may be required to work on weekends.

Join a fast-paced, growth-oriented environment where you will play a critical role in delivering essential services to our clients and building long-term relationships. This role offers the opportunity for professional growth within a supportive and dynamic team.

About the Company

Talent Higher is a leading recruitment agency, specialising in providing strategic solutions for organisations and highly skilled candidates in the UAE. For employers, we provide access to a large talent pool, time and resource efficiency, recruitment expertise, market insights, and confidentiality. Candidates benefit from exclusive access to job opportunities, personalized career guidance, streamlined recruitment matchmaking and negotiation support for a variety of careers across the UAE.