Banquet Attendant

Job description / Role

Novotel World Trade Centre is looking for an experienced Banquet Attendant who will be responsible for setting up banquet rooms, serving food and beverages, clearing tables, and providing excellent service to guests during events such as meetings, conferences, and parties.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

- Setting up banquet rooms according to event specifications
- Serving and clearing food and beverages during events
- Ensuring the quality and presentation of food and beverages
- Providing exceptional customer service to guests
- Assisting with event coordination and logistics
- Cleaning and maintaining banquet areas before, during, and after events
- Assisting with room set-up and breakdown before and after events
- Ensuring proper hygiene and sanitation standards are maintained in banquet areas
- Working closely with the kitchen staff to coordinate food service timing
- Providing assistance to guests with special dietary needs or requests
- Handling guest inquiries, feedback, and complaints professionally and promptly
- Assisting with inventory management and restocking supplies during events
- Communicating effectively with the event coordinator, kitchen staff, and other team members to ensure smooth operations

Additional Information

Your team and working environment: Diverse, young and vibrant team

- Previous experience in banquet service or hospitality industry preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and a focus on customer satisfaction
- Ability to lift and carry heavy trays and equipment
- Willingness to work flexible hours, including evenings, weekends, and holidays

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.