Ref: RP714-5748

Job description / Role

Employment: Full Time

You will act as a personal representative of the hotel, providing service that reflects the high standards of The Lobby Lounge; it is our goal to exceed all Guests expectations when they come to dine with us. Team service will be key to our success in providing a warm and personal experience. The Barista role will be to produce consistently high quality beverages according to standards and to offer support to all other Colleagues at The Lobby Lounge team of professionals with a passion for food and beverage.

What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- To report to duty punctually, in full uniform according to appearance and grooming standards
- To promote and maintain a positive working relationship at all times with all the Colleagues of The Lobby Lounge and the Fairmont Bab Al Bahr.
- To consistently offer professional, friendly and warm service
- To demonstrate a complete understanding of The Lobby Lounge procedures and set service standards as outlined in the Fairmont Bab Al Bahr handbook and the -The Lobby Lounge Colleague Resource Guide
- To follow all standards and directions as given by The Lobby Lounge management and as outlined in the Job Task Checklist
- To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel.
- Knowledge of all menu items, garnishes, contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way
- To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation
- To understand each service station and all side duties assigned to that station
- Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience
- To understand how to operate all the equipment used in the outlet
- To actively participate in all health and safety procedures for The Lobby Lounge the entire hotel
- To follow all of safety and sanitation policies when handling food and beverage
- Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in The Lobby Lounge.

Requirements

Your experience and skills include:
- Previous work experience within an upscale high volume establishment
- Excellent knowledge of beverage product and wide repertoire of mixed drinks
- Excellent interpersonal skills and a team player attitude
- Willingness to learn new concepts and ideas

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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