Job description / Role
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Greeting customers as they enter
- Providing customers with drink menus and answering their questions regarding ingredients
- Taking orders while paying attention to details (e.g., preferences of coffee blend, dairy and sugar ratios) -up-selling special items
- Ensure an excellent drinking experience for our guests.
- Have full knowledge of beverage lists and promotions, menu items and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
Your experience and skills include:
- Ability to focus attention on guest needs, always remaining calm and courteous
- Strong interpersonal and problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively and collaboratively as part of a team
Your team and working environment:
Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.