Bell Attendant

Job description / Role

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Greet arriving guests and retrieve their luggage.
• Escort guests to their rooms, explain the room facilities, and sell the hotel's various outlets (restaurant, bar, spa).
• Deliver luggage, messages, faxes, packages etc. for guests and undertake various other requests in order to ensure their comfort.
• Transport departing guests' luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
• Ensure that luggage has been stored safely according to prescribed procedures.
• Ensure that the luggage storage area is kept clean and tidy at all times.
• Inform guests with savvy knowledge of hotel, its services, the city, and local happenings.
• Be fully aware of what functions are going on in the hotel.
• Provide gracious, attentive, and friendly service.

Qualifications

Your experience and skills include:

• Minimum 1-2 years' experience in a similar role in a 5-star hotel.
• Strong interpersonal and problem-solving abilities.
• Fluency in English; additional languages are a plus.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.