Bell Supervisor

Job description / Role

Our client, a prestigious private jet entity, is renowned for delivering world-class luxury experiences, maintaining the highest service standards, and catering to an elite clientele. With a strong presence in Dubai, they are seeking an exceptional Bell Supervisor to join their team and ensure seamless front-line operations within their VIP hospitality division.

Client Details

As a key member of the hospitality team, the Bell Supervisor will oversee the smooth operation of guest services, including luggage handling, concierge support, and VIP guest assistance. This role requires a highly organized, service-driven professional who thrives in a fast-paced luxury environment and is committed to delivering an impeccable experience for high-profile guests.

Description

* Supervise and lead the bell team, ensuring efficient luggage handling, guest assistance, and overall service excellence.
* Coordinate with the front office, concierge, and aviation teams to provide a seamless guest arrival and departure experience.
* Train and mentor bell staff to uphold the highest standards of hospitality and professionalism.
* Monitor guest requests and special requirements, ensuring they are fulfilled promptly and with discretion.
* Manage team schedules, ensuring adequate staffing levels to accommodate VIP guest movements.
* Oversee valet and transportation logistics, ensuring smooth coordination for guest arrivals and departures.
* Address guest concerns or special requests professionally, maintaining discretion and confidentiality.
* Ensure compliance with safety and security protocols, maintaining a secure and welcoming environment

Job Offer

* Competitive salary and performance-based incentives.
* Exclusive benefits, including health insurance and flight allowances.
* Exposure to an elite network of global clientele.

* Minimum 3-5 years of experience in a supervisory role within luxury hospitality, aviation, or private estates.
* Strong leadership skills with the ability to manage and motivate a high-performing team.
* Impeccable grooming, presentation, and communication skills.
* Ability to work under pressure while maintaining a calm and composed demeanor.
* Proficiency in coordinating high-profile guest services with discretion and confidentiality.
* Fluency in English is required
* UAE experience within five-star hotels, private aviation, or luxury hospitality is preferred.

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.