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Job description / Role
Bid and Business Development Director - Transportation
Make a difference every day
The Job Opportunity
This is an opportunity to work with Serco Middle East supporting our growth agenda. The role is responsible for delivering high quality bids on time and within budget and developing a future pipeline of business development opportunities. This individual will develop and manage the bid team, key customer relationships as well as key internal Serco relationships and the governance process. A key element to the role is to ensure that any existing operations are involved in the bid process to demonstrate quality of operations.
Key accountabilities
- Bid Team Leadership
- To build, lead and motivate high performing bid teams, in accordance with Serco's governing principles, with an expectation to win.
- Bid Leadership
- To lead strategic development of key Transportation Bids to ensure a persuasive, commercially competitive offering that fully reflects customer requirements.
- Business Development
- To develop a pipeline of future Transportation opportunities which align to Serco's growth strategy.
- Customer Relationship
- To work with key stakeholders to develop and manage a network of senior relationships with the customer, partners and stakeholders to ensure customer requirements are anticipated, understood and met.
- Internal Stakeholder Management
- To work closely with the Operational business, ensuring the bids align with Serco's operational strategy and takes into account current delivery successes and issues.
- Internal Governance
- To oversee compliance with Serco's governance process, including management of Project Boards.
Requirements
What we are looking for in our candidates
- Delivering winning high-quality bids on time and within budget
- Working within successful organisation(s) in a similar role
- Being part of a senior management team, building and leading successful teams (min GBP 20m per annum contracts)
- Significant programme/project management experience
- Considerable involvement in bidding/transitioning/managing contracts
- Minimum of 10 years relevant experience
- Minimum 10 years' experience in related field on national / international major initiatives and developments.
Specific requirements
- Excellent interpersonal and time management skills and highly developed written skills
- A self-starter who is able to demonstrate they can work without supervision
- Experience of managing teams
- Ability to think strategically and balance long- and short-term operational priorities
- Ability to solve problems and complex issues in a timely manner
- Understand and interpret customer needs to deliver competitive and innovative tenders
- Demonstrates strong commercial acumen and ability to gather information to support commercial decisions
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.