Job closed
Job description / Role
Make a difference every day
The Job Opportunity
The Bid Manager will be responsible for delivering high-quality bids on time and within budget. They will be responsible for managing and overseeing a bid delivery team, managing key internal Serco relationships during the bid and the governance process. They will work on new opportunities across the Serco Middle East business sectors (Integrated Facilities Management, Aviation, Defence and Transport).
Key accountabilities
- To provide high quality bid management services on individual opportunities across our sectors. The opportunities will range in size and complexity.
- Working with the Business Development team to create, implement and manage a bid project plan and strategy to deliver a winning bid on time and on budget
- To manage and maintain essential bid documentation including; risk / issues / opportunities register, action log, team information, governance information, scoring to win, competitor analysis, clarification question log
- To ensure that appropriate governance is followed, and all relevant approvals are obtained
- Manage communications to and from the customer, internally within Serco and across the bid team
- To galvanise the entire bid team to submit quality bid deliverables on time and on budget, this includes managing deliverables from internal teams (HR, Legal, ICT etc)
- To manage bid collateral and information sharing across the bid team
- To manage and mentor more junior members of the Bidding Team providing support to their continued learning and professional development
- Where external contractors are allocated to a bid team, to ensure smooth integration into the bid team and provide ongoing management of the individuals
- Validate the bid budget allocated at qualification. Manage and deliver to budget.
- To support the monitoring and improvement of the quality of bid submissions ensuring high standards of attention to detail
- To lead strategic development of bids to ensure a persuasive, commercially competitive offering that fully reflects customer requirements
Requirements
What we are looking for in our candidates
- Excellent interpersonal and time management skills
- Ability to think strategically and balance long- and short-term priorities
- Ability to solve problems and complex issues in a timely manner
- Understand and interpret customer needs to deliver strategic competitive and innovative tender responses
- Demonstrates strong commercial acumen and ability to gather information to support commercial decisions
- Qualifications gained through the Association for Proposal Management Professionals or project and/or programme management credentials would be beneficial.
Specific requirements
- The Job holder should hold at least Degree or equivalent professional qualification.
- Extensive relevant experience in a bidding environment preferably in the services industry
- Experience in delivering winning high-quality bids on time and within budget
- Considerable involvement in complex bidding / transitioning / managing contracts
- Working within successful organisations, ideally in a service based market
- Built and lead successful winning bids
- Programme/project management experience
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
Take pride in what you do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.