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Job description / Role
Serco is currently seeking a Bid Writer to provide professional and high quality writing support for our Propositions, Marketing and Bidding Teams. The successful Bid Writer will form an integral part of the team, articulating business and technical solutions into professional written proposals.
Reporting to the Propositions and Solutions Director, the successful applicant will be responsible for;
- Providing high quality writing services to bids of various scale and complexity, across all of Serco Middle East business sectors (Integrated Facilities Services, Aviation, Defence & Transport)
- Supporting the bid team in the creation of storyboards and to ensure that these are adhered to throughout bid creation
- Working with subject matter experts (SMEs) and other colleagues and specialists to 'interpret' solutions and to extract information
- Creating quality responses which are well-written, accurate, concise and visually engaging and which effectively convey the required message, answering the customer's requirements (including adherence to word counts, presentational requirements and evaluation criteria requirements)
- Understanding and capturing subtleties and nuances within our solutions and to replicate the passion of our SMEs and operational teams within our bid responses
- Conducting additional research to supplement bid responses including collation and presentation of relevant data
- Incorporating elegantly win themes, USPs, sales messages, case studies and 'hot button' material into responses
- Managing the language quality of bids to ensure consistent nomenclature and tone register throughout a submission or portfolio of submissions
- Supporting the management of bid collateral and information sharing across the bid team
- Manning and mentoring more junior or less experienced members of the Bidding Team providing support to their continued learning and professional development
- Where external contractor Bid Writers are allocated to a bid team, ensuring smooth integration into the bid team and providing ongoing guidance and coaching
- Supporting the monitoring and improvement of the quality of bid submissions ensuring high standards of attention to detail
Requirements
Essential qualifications
- Educated to a Bachelor Degree level, have a background in journalism, linguistics or similar and must be able to write to a high level in English (fluency, accuracy, correct messaging etc.)
Preferable qualifications;
- Work experience in Bid Writing and able to demonstrate an ability to manage a multifarious set of deliverables.
- Highly competent in MS Office software and relevant tools such as Word, PowerPoint, Visio, etc. Skills around template creation and document manipulation
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.