Bill Collector

Job description / Role

Key responsibilities:

• Contact customers to follow up on overdue invoices and outstanding balances.
• Negotiate and arrange payment plans when necessary.
• Maintain records of customer communications and payment commitments.
• Collaborate with the accounts receivable team to resolve billing or payment disputes.
• Provide regular updates and reports on collection activities and results.
• Ensure compliance with company policies and applicable laws regarding debt collection.

Qualifications & skills:

• 3-4 years of experience in collections, customer service, or related field.
• Strong communication and negotiation skills.
• Ability to remain professional and calm in challenging conversations.
• Basic computer and data entry skills; experience with accounting systems is an asset.

About the Company

The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.

Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.