Boutique Manager

Job description / Role

The boutique manager will be responsible for overseeing the daily operations of a retail boutique, ensuring a high level of customer service and maintaining the overall brand image.
Position - Boutique Manager
Location - Dubai

Key Responsibilities
- Actively contribute and assist in developing strategies in collaboration with Area Manager to increase store traffic; optimize profitability; develop high potential customers; Promote brand awareness, establish market/store presence, and capture competitive market share and work towards implementing these strategies within the store.
- Drive and maximize sales performance of the team to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
- Demonstrate sales leadership by playing an active role on the sales floor through customer engagement.
- Develop and implement sales action plans in collaboration with the Area Manager to enhance sales for the various product lines.
- Communicate company set KPI’s; identify and implement strategies to ensure performance standards are met for all the KPI's.
- Analyze the store's monthly performance, reporting current business trend to cover every aspect of your store, as well as competitor performance to ensure an increase in market share.
- Overlook daily operations like administration, inventory management, VM, and replenishment.
- Provide a clear vision to the team about the business and store’s vision and key directions.
-Create and maintain a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
- Lead the team in executing an exceptional customer service experience and create memorable moments by exceeding their expectations.
- Ensure staff is trained with products and demonstrating to customers at all times.
- Resolves customer complaints and responds to comments in a timely and professional manner.

Requirements:
- Minimum of 5 years' experience in retail store operations, 2 of which in a managerial position within Beauty or Fashion.
- Experience in leading a sizeable team.
- Strong negotiation and strategic communication skills.
- Organizational and time management skills.
- Excellent interpersonal skills and the ability to build working relationships.
- Ability to prioritize and multi-task.
- Arabic language is advantage.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.