Boutique Manager / Assistant Boutique Manager

Job description / Role

As a Boutique Manager/Assistant Boutique Manager you will be responsible for the growth of the business, leading and supervising a team, developing customer loyalty while ensuring compliance with the Brand's business strategy and image.

Client Details

The client is a luxury fashion brand.

Description

As a Boutique Manager/Assistant Boutique Manager you will be responsible for:

Team management:

* Manage the team in terms of recruitment, leadership, training, performance appraisal
* Supervise the organization and efficiency of the team = monitor individual and collective objectives, encourage team work, share knowledge and expertise
* Conduct and/or organize briefings to the team

Steer the business:

* Pilot and coordinate all the activities of the Boutique in accordance with the strategy and objectives
* Ensure the business strategy is understood and deployed in the Boutique
* Control, monitor, share and report the business, financial and budgetary indicators relating to the results of the Boutique
* Develop and coordinate the sales to achieve the business objectives in accordance with the budget and the defined action plan
* Analyze the sales, determining the best sellers and slow sellers, and take the appropriate corrective actions

Purchase collections for the Boutique:

* Ensure the consistency of the product assortment
* Purchase collections for the Boutique in accordance with the guidelines and budget (OTB)

Customer Experience:

* Be responsible for the customer experience
* Support the sales team on the shop floor
* Ensure excellence in customer service in accordance with the Brand's standards: create a unique experience for each customer
* Strongly encourage the teams to manage, use and develop the customer database
* Support the team to develop and manage their customer base

Operate the boutique:

* Ensure the retail space is well maintained and the Visual Merchandising guidelines are respected
* Ensure the stock is effectively managed and control procedures are implemented to anticipate and limit variations
* Be responsible for properly implementing the Boutique Charter and the Boutique procedures (cash, stock management, personnel administration, security, etc.)
* Represent the Boutique both internally and externally: participate in promoting the boutique at customer events, internal projects

Job Offer

The client offers:

* Competitive salary
* Exposure working in a high-end luxury brand
* Luxury Retail environment

Requirements

The ideal candidate will have :

* A Graduate Degree
* 3-5 years in Boutique Management
* Strong knowledge of the Luxury Industry
* Enthusiastic
* Motivated
* Excellent Interpersonal skills
* Strong Communication skills
* Analytical Skills
* All candidates must have strong English skills.
* Arabic and French are an advantage.

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.