Branch Sales Support Executive - Al-Futtaim Automotive - Toyota Ajman

Job description / Role

Overview of the Role

We are seeking a detail-oriented and performance-driven branch sales support executive to join our team in Ajman. In this role, you will be instrumental in supporting the branch's daily and monthly objectives through efficient sales coordination and stock management activities.

What You Will Do

• Prepare and verify deal packs to ensure smooth invoicing and timely vehicle delivery.
• Create financial documents for bank transactions and coordinate with the accountant for deal pack scanning.
• Validate customer documentation prior to vehicle delivery.
• Manage preparation, display, and tracking of demo, Goshi, and marketing vehicles.
• Organize showroom displays and ensure all display units have accurate and updated spec sheets.
• Perform physical stock verification and other activities related to new car inventory.
• Monitor and manage aged vehicle stock at the branch.
• Coordinate vehicle sanitation and maintain weekly sanitation logs.
• Oversee demo units including fueling, registration, deregistration, Salik and ETC setup.
• Conduct vehicle inspections and coordinate repairs with Orient.
• Arrange for Hayaza (Transfer Certificate) processing.
• Support various ad hoc sales-related activities as required.

Required Skills to Be Successful

• 2-3 years of administrative and coordination experience, preferably in the automotive industry.
• Proficiency in MS Excel and PowerPoint.
• Strong organizational and planning abilities with attention to detail.
• Excellent communication and interpersonal skills.

About the Team

You will report to the sales support team leader and work closely with the sales department to ensure seamless document handling, timely vehicle arrangements, and efficient day-to-day transaction management. You'll be supported by a collaborative team that focuses on delivering high-quality service to our customers.

What Equips You for the Role

• Minimum of 2 years' experience in a similar position.
• Proficient in SAP and MS Office (especially Excel).
• Strong coordination and multitasking skills to manage daily retail operations.
• Customer-focused with strong problem-solving and decision-making skills.
• Ability to interact effectively with people of diverse backgrounds and levels.
• Resilient under pressure and capable of managing high-stress situations.
• Well-organized and adaptable, with a readiness to take on cross-location assignments if needed.
• Goal-oriented and persuasive, with a drive to deliver results.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.