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Brand & Creative Communications Lead

Chalhoub Group

Dubai, UAE

Ref: GP285-2738

Job description / Role

Employment: Full Time

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you will be doing

- The Brand & Creative Communications Lead is creative communicator & designer, who will build the Chalhoub Corporate Brand delivering on Brand Identity, Brand Communication and Brand Architecture and hierarchy standards, while creating best-in-class strategic communication & content for the Group's Internal, external and digital communication.
- Contribute to the delivery of the Corporate Brand guidelines: Brand Identity, Brand Architecture and Brand Communication.
- Work closely with the Head of Brand & Creative Communication and be a positive team player to support both Internal and Media relations & Public Affairs Communication, within the Group Communication Strategy (Focus on B2B and B2C as relevant).
- Contribute to the creation and implementation of the Group Communication Strategy and Strategic Content pillars.
- Develop & Design messaging, and narratives around our Group Brand, Business & People priorities, and sustainability initiatives.
- Connect internally to ensure strategic content for core internal communication initiatives and material (e.g. from People & Culture, Brands & Business, Data & Tech, Sustainability).
- Create& Design consistent, compelling Content (video, images, documents, guidelines) across various platforms and mediums including, but not limited to, Website, intranet and social media etc.
- Review written editorial Content, ensuring Brand messaging is engaging, entertaining and aligned with our values.
- Accountable for supporting the development and delivery of region-specific content.
- Design and deliver innovative digital first ideas, leveraging a new mix of collaborators, platforms, and ecosystems to enable delivery of all Group brand communications.


- Solid experience as a graphic designer, with evidence of supporting one client end to end either inhouse with an organization or in agency.
- Extensive experience working with videography, Photoshop/indesign, encoder, after effects.
- Comfort in the use of camera including editing & retouch features.
- Understanding of insights including tools such as karma or amplify.
- Experience as a copywriter with demonstrated knowledge of copywriting and its impact on communications.
- Experience in Content Management & exposure to Content Marketing.
- Designing effective Presentations with an emphasis on both content and design.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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