Business Analyst

Job description / Role

Description about the job

We are seeking a Business Analyst to drive business transformation by conducting workshops, gathering requirements, and reengineering processes. This role focuses on streamlining operations, documenting workflows, and delivering optimized solutions that align with business goals. You will act as a bridge between stakeholders and technical teams to ensure successful project delivery.

What you'll do

• Workshops: Facilitate workshops with stakeholders to gather business requirements and define project objectives.
• Requirement gathering: Document and prioritize business needs through interviews, focus groups, and analysis.
• Process reengineering: Analyze and redesign business processes to improve efficiency and eliminate inefficiencies.
• Process mapping: Create detailed workflows, process diagrams, and visual models using tools like Visio or Lucidchart.
• Stakeholder collaboration: Liaise with business and technical teams to align solutions with objectives.
• Documentation: Prepare business requirement documents (BRDs), functional specifications, and user stories.
• Testing and validation: Support user acceptance testing (UAT) to ensure solutions meet business needs.
• Continuous improvement: Identify and implement opportunities for ongoing process optimization.

Requirements

• A bachelor’s degree in computer science or a related field.
• Minimum of 4 years of experience as a Business Analyst, with expertise in process reengineering.
• Proven experience in writing Business Requirement Documents (BRDs) and functional specifications.
• Strong analytical skills and attention to detail.
• Excellent communication, facilitation, and collaboration abilities.
• Knowledge of process improvement tools like Visio, Lucidchart, or Bizagi.
• Familiarity with Agile, Lean Six Sigma, or similar frameworks (certifications like CBAP or Lean Six Sigma Green Belt are a plus).
• A passion for driving business improvement and delivering value.
• Excellent communication and interpersonal skills, preferably Arabic speaking.