Business Center Manager

CSG Global Talent

UAE

Ref: NP971-141

Job description / Role

Employment: Full Time

One of our esteem client a multinational construction-consulting firm that provides program and project management, construction management, cost engineering services to their client and is involved in major multi billion $ construction projects worldwide is on looking to hire a Business Center Manager in Abu-Dhabi to be seconded at one of their clients office.

As the Business Center Manager your primary role is to develop and implement best practices within the Business Centers Management Section. Supervise and Coordinate the Team for all meetings/activities/events related to Business Centers' bookings, tours, daycare and external venues (within the hotel accommodation, meeting, conferences and events agreement). You'll be required to analyse the feedback received from the requestors through various customer experience research methods like surveys, in-person interviews and emails and ensuring that the team will take the respective action towards any concern raised. Supervise the team through daily coaching and monitoring of their tasks. Ensure that the daily inspections are conducted from the respective team members allocated on their specific floors. Review the weekly damage report provided by the team. Follow up with the escalation process when there is an urgent inquiry from the management to either replace or modify the current items located in the operating areas. Provide the necessary approvals to the respective sections for any modification work in the operating areas. Managing several business centers, meetings rooms & conferences halls in Abu Dhabi & Ruwais. Monitor budgets by comparing and analyzing actual results with plans and forecasts.

Requirements

Must have a bachelor's Degree in a relevant discipline is preferred. Must speak Arabic. Minimum 10 years of experience working in a related field (tourism and hospitality degree/experience in 5-star hotels is a plus). Banquet experience in 5-star hotels is a must. An in-depth understanding of Emirati culture. A high degree of computer literacy and demonstrated ability to integrate technology in the workplace. Excellent verbal and written communication skills and demonstrated competency to interact with people at all levels of the organisation. Familiar will local authority's requirements and procedures.

About the Company

CSG are the Global Talent Experts.

Founded in 2003, CSG began as six independent recruitment agencies. Now, we boast over 200 specialist consultants operating from six offices across Europe, Asia, Australia and MENA, in seven distinct practice areas.

We pride ourselves on our sector expertise; we have specialist teams working in niche markets across Life Sciences & Healthcare, Energy & Natural Resources, Consumer, Transportation, Engineering & Construction, Business Services and Technology. We also provide temporary recruitment services through our contracting arm CRE, working within Construction, IT and Digital Services.

CSG’s vision is to be the first and continuous choice when managing both our clients’ global talent needs and our candidates’ long-term careers. In 2017 alone, we partnered with 435 international clients and made placements in 62 countries. From our proactive executive searches to our Talent Strategy Services, we see ourselves as your talent partners, and that ethos is reflected in everything we do.

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