Ref: MP170-111
Job description / Role
The Business Development Executive / Manager is responsible for selling to and educating customers about Rapid Access’ product portfolio, facilities and services.
Reporting into the Sales Manager the role holder will be part of a team responsible for providing high quality and proactive business development opportunities.
Account Management:
• Actively manage and develop all customers within an agreed portfolio
• Develop and sustain a solid relationship between Rapid Access and its customers
• Deal with all customer queries quickly, efficiently and cost effectively
• Ensure customer service and customer expectations are exceeded
New Business Development:
• Identify and follow up enquiries and sales leads with new and existing customers
• Growing the given portfolio through proactive prospecting through activities such as market research, networking and lead generation
• Updating the management team on topics such as industry trends, area performance, competitor activity, lost jobs, revenue and utilisation
• Conducting customer sales visits with new and existing customers with goal of securing or retaining business
Targets:
Achieving all revenue and KPI (Key Performance Indicators) targets to include:
• Year-on-year revenue growth
• Redevelopment of dormant accounts to agreed percentage
• Retention of existing active customer base within agreed percentage
Reporting & Information Systems:
• Ensure the CRM system is routinely updated with information such as customer visits, quotes, forecasts
• Assist with production of sales activity, market and competitor analysis reports
Sales Support Activities:
• Preparing and coordinating customer proposals and quotations
• Attending company stands at exhibitions, trade shows and conferences when required
• Provide support to cash collection activities
• Assist the Hire Desk Control team with customer queries
Requirements
• Proven track record in a business-to-business target –driven, consultative sales role
• Ability to demonstrate effective negotiation skills and deliver convincing arguments in order to win commercially viable business
• Experience of strategically growing business in an assigned territory through an understanding of a customer base, competitor activity and buying behaviours
• Competence in the Microsoft Office suite including Word, Excel and PowerPoint
• Valid car driving licence
• Fluent in English
About the Company
Established in 1996, Rapid is the Middle East leader in powered access equipment rental & sale, and part of Europe's largest powered access rental company, Lavendon Group plc.
At Rapid, we offer wide range of MEWP's (Mobile Elevating Work Platforms), which offer a number of features making them particularly suitable for different types of applications.
- Steel Erection and construction
- Lighting and electromechanical maintenance
- Industrial and building maintenance
- Signage and Events
- Outside Broadcasting
- Telecommunications maintenance
- Facilities Management
- Airport, Ship and Highway Maintenance
As members of the team committed to providing strength on the ground and performance in the air we work with a simple business philosophy 'Your success is ours'.