Business Development Manager - L'Occitane

Job description / Role

Since 1976, L'Occitane en Provence has been imagining, producing and selling beauty, skincare and wellbeing products with an intention to share nature's wonders with the world.

Their ambition is to not only sustain lands, but to regenerate ecosystems. They believe beauty goes beyond what the eye can see.

From seed to skin, they have a holistic in our approach and have always been 'Cultivators of Change'. At L'Occitane en Provence, they do their best to create positive change for the world, to try to inspire everyone to do the same.

What you'll be doing

Our Manager - B2B is responsible to set the budget and manage P&L for the B2B channel through building and strengthening the relationship with hotels and corporates, managing stock levels and making suitable recommendations to clients, to build and grow the B2B business. This role will have 2 team members to support, one based in KSA and one supporting on Admin processes.

Key Responsibilities

- Build and maintain Corporate, Hotels and Spas relationships in order to build a strong working relationship
- Set monthly, quarterly, and annual sales targets for the team and develop strategies to achieve them.
- Manage the P&L for the B2B channel
- Handle and respond to existing products queries from clients quickly, e?ectively and accurately Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotations accordingly.
- Anticipate the clients' needs and provide appropriate solutions to meet these needs.
- Identify new business opportunities, generate leads, and build strong relationships with prospective and existing clients.
- Negotiate contracts and agreements with clients to secure long-term business partnerships.
- Introduce the company's pro?le and communicate the selection of products available.
- Maximize sales and following up on orders, stock and deliveries.
- Oversee collection of receivables in timely fashion
- Provide market feedback to the commercial team regarding movement of goods / brands.
- Coordinate with the marketing team on the budget requirements and limits
- Coordinate with Supply Chain team to ensure quality and accuracy of merchandising.
- Keep abreast the market conditions and trends in the ?eld pertinent to brands / products.
- Participate in industry events, conferences, and networking opportunities to represent the company and expand the sales network.
- Support the team with New Product Launch strategy and information.
- Participate in relevant projects and community activities as and when needed.
- Lead, mentor, and manage a team of sales representatives, including setting performance goals and conducting regular performance evaluations.
- Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance.

- B2B background / 5+ years of experience in B2B sales, with a proven track record of meeting or exceeding sales targets.
- English fluency and Arabic language mandate
- Strong negotiation skills and ability to build and maintain strong relationships.
- Ability to identify new business opportunities, generate leads, and build strong relationships with prospective and existing clients.
- Previous experience in a managerial or leadership role.
- Ability to work under pressure and meet deadlines.
- Demonstrated success in leading a sales team and achieving sales targets.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department RETAIL & DISTRIBUTION

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.