Business Development Manager

Job description / Role

Responsibilities:
Business Development: Identifying, Cold-Calling and Developing potential clients in the targeted markets / industries and sectors ensuring maximum client contentment by providing timely exquisite services in interior fit outs and furniture. Exploring markets and collating market intelligence reports for developing key entry strategies to penetrate new markets. Devising and implementing strategies to manage sales activities by mainly generating leads and converting them into sales.
Networking: Establishing and sustaining an excellent rapport with property firms, landlords, building developers, real estate firms, real estate agents, interior design consultants, and with all other modes of lead generating sources from the market.
Client Relationship Management: Establishing and maintaining excellent relationship with clients before and after sales process. Managing customer service operations for rendering and achieving quality services. Overseeing the resolution of client complaints on performance bottlenecks. Providing value added client services by attending customer queries and issues. Monitoring the post service activities like follow up with the clients and handling grievances for superior client service and sustaining positive relationship.
Regular Follow ups: Monitoring jobs, enquiries, sales, and payments, to get feedback on the schedule, requirements, effectiveness with clients, both existing and potential. This helps in generating repeat orders and has aided in establishing new contacts within the market.
Responsible for implementing and maintaining the Integrated Management System (ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018)

• Bachelor’s degree in economics or commerce.
• Management Graduate.
• Excellent selling skills.
• Effective communication skills.
• Pleasing personality.
• Excellent presentation skills
• Team player.
• Valid UAE Driving License.
• Ability to perform under pressure.
• Timeliness.
• Ability to meet and exceed sales targets.
• Client relationship building skills.
• Effective networker.
• Basic understanding of office interior design and drawings.
• Excellent knowledge about office furniture, interior fit out and tendering procedures

Salary:
AED 20,000 to 25,000 per month inclusive of fixed allowances.

About the Company

Welcome to Cross Recruitment LLC, a recruitment company covering the UAE and Gulf States. We specialize in finding suitable candidates for companies in Interior Design, FF&E and Architectural Industries, such as Furniture Manufacturers and Distributors, Suppliers of Interior Products, Hospitality, Flooring, Carpets and Lighting, etc. Our Managing Director, Dawn Cross, is a very well known and respected recruiter within the industry, having worked for many years in the GCC and internationally. As such, we already have our network of experienced consultants working on various job levels from C-Suite Executives and Managing Directors, to Sales, Design and Office Support staff.

When a position opens, with many people seeking employment today, companies can be inundated with CV’s which can be time consuming to go through. We can do that for you. Once the job vacancy has been opened, we collect the CV’S, review and shortlist the candidates and call those of interest for a one-on-one interview. We pride ourselves on meeting all candidates face to face to establish suitability, identifying the potentials who will be an asset to your company for the long term and easing the interview process allowing your company to focus on its productivity.