Business Excellence and Compliance Manager

Jumeira University

Dubai, UAE

Ref: MP843-70

Job description / Role

Employment: Full Time

The Manager is responsible for development of sound Excellence model that support the University’s mission and strategic initiatives. The successful candidate will be responsible for the effective Development & Deployment of Business Excellence Model and Systems in alignment & coordination with stakeholders.

The BEC Office will be the custodian of the university policies, procedures and process. This includes establishing the University Quality Management System and compliance framework. The office is responsible for establishing quality policies, reviewing of processes and lead improvement programs. The office ensures appropriate update of policies and procedures. Identify areas for process improvements and manages process change requests across the university offices and units.

The post holder is the responsible for planning and implementing the University compliance framework. The manager provides guidance, advice and ensures compliance with university policies and relevant regulations.


Qualifications: The Manager must hold a master's degree in relevant discipline and have minimum 8 years' experience in an appropriate discipline with an emphasis on quality, improvements and compliance. The relevant experience includes data collection, analysis, and interpretation; Quality planning, Process Mapping; Internal Audits; and Risk Assessment, Change and Improvements Program.

The position demands a strong statistical and analytical skill set, demonstrable knowledge of statistics modeling and trend analysis; excellent oral and written communication skills; effective management and organizational skills; the ability to work independently, attend to multiple projects simultaneously, and meet deadlines; experience and knowledge of quality system and compliance. Experience in the use of EFQM model and balance scorecard approach in an academic environment, as well as sufficient programming experience to recognize programming methods and techniques applicable to a variety of situations are highly desirable.

About the Company

JUMEIRA University, a private higher education institute, prepares students for professional careers in Business, Education, Health science, Islamic and Arabic Studies. Our core learning values are founded on Educational Excellence, Equal Learning Opportunities and preserving the traditions of our community. We provide cutting edge technology facilities, option to study in English and Arabic and provide separate teaching and recreational facilities for both male and female students. We offer accredited bachelor programs in Business and Islamic Studies. Our bachelor programs in Health Science, Education and Arabic studies are under accreditation.

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