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Business Solution Consultant / IS Analyst / Commercial System Analyst

Manpower Middle East

Dubai, UAE

Ref: HP647-2405

Job description / Role

Responsibilities:

As IS systems analyst, you will establish and maintain constructive relationships with IS team and Business functions, understand current and future business requirements, identify systems and solutions to facilitate business functions’ activities, deploy new solutions and support existing commercial portfolio.

• Convert business requirements into systems requirements, help to formulate scope and objectives for solutions, assess cost, time and resources, define the priorities
• Identify the optimal mix of solutions to achieve business objectives to properly assess risk and impact of solutions on applications portfolio, other business and IS functions
• Translate business drivers into project plans/portfolio roadmaps that articulate and prioritize the changes required to application services on a short-term/medium horizon
• Establish and maintain a partnership with IS project team members, central IS applications/technology/service delivery teams, providing regular updates to ensure the portfolio of applications is managed and developed to deliver agreed business needs. Keep partnership with relevant business functions.
• Participate in briefings with 3rd party vendors, manage vendor relationships & budgets
• Create/maintain systems/services documentation, training programs/materials, operating manuals
• Adhere to relevant policies, procedures, and standards in order to achieve quality and compliance of solution and services
• Follow incident/change/problem/release management procedures for appropriate solution portfolio

Requirements

Desired Skills and Experience:
• University degree in computer science /engineering/business administration or equivalent
• 2-3 years’ experience in IT Service Management within a large multinational company
• 1-3 years’ experience in projects delivery is a plus
• PMI or Agile project management experience is a plus
• Experience in Microsoft, SQL Server, field force systems, BI is a plus
• Knowledge of ITIL principles (certification is a plus)
• Working experience in digital projects, knowledge of digital marketing/ technology/online/mobile and industry trends is a plus
• Strong analytical, communication & presentation skills, good team player
• Ability to think “outside the box”
• Team: no direct reports

Work relations:
• GCC IS, GCC Commercial functions, GCC markets commercial teams, 3rd party vendors, IS central teams

Focus areas:
• Customer centricity, Continuous improvements, Collaboration, Agility, Quick learner, dealing with ambiguity

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

  • IT & Telecommunications
  • Engineering & Construction, Oil & Gas
  • Banking, Finance & Legal
  • Sales & Business Development
  • Marketing, Public Relations & Communications
  • Human Resources & Training
  • Customer & Support Services (Secretarial and Administrative)
  • Operational, Supply Chain & Logistics
  • Executive Recruitment
  • Emiratization Solutions
  • Recruitment Program Outsourcing Solutions
  • Managed Service Provider Solutions
  • Talent Based Outsourcing Solutions
  • Outsourced Staffing Solutions

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System Analyst salaries in UAE

Average monthly compensation
AED 15,500

Breakdown available for industries, cities and years of experience