Business Technology Manager - Digitization

Standard Chartered Bank - UAE

Dubai, UAE

Ref: HP048-1108

Job description / Role

Employment: Full Time

* Interact/Collaborate with business & Product design and implement innovative solutions for the Product Direction, Visuals and Customer Experience
* Drive lean and zero touch process re-engineering and digitization for banking operational processes
* Ideation, implementation and co-ordination of User Interface and User Experience for mobile applications
* Create process flows, wireframes, storyboards, user flows and site maps.
* Technology lead for co-ordination of crowd source testing and user testing/user research and evaluate/fix user feedback.
* Technology lead for co-ordination of customer focus group testing
* Drive adoption and usage of apps in collaboration with the business
* Technology lead for management of app related services metrics customer TAT, quality and zero touch process

Requirements

* Experience in driving product engineering and fast paced start-up scenarios.
* Experience in R&D, prototyping and product development - User Experience and User Interface Design, with ongoing updates with technologies trends (Social, Mobility, Analytics and Cloud).
* Expertise in HTML, CSS, and JavaScript and Visual Design & Wire-framing tools will be an advantage
* Retail Banking Knowledge will be an advantage
* Mobile application development & Commercialization experience
* Process re-engineering
* Industry framework on mobile app testing, acceptance and launch
* Knowledge of French language will be an advantage
* Co-ordination capability
* Analytical thinking
* Data Analysis Capability
* Good Verbal and Written Communication skills
* Experience working in an Agile/Scrum Development Environment. Agile Certification with expertise in implementing methodologies/best practices for large organizations will be an added advantage.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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