Call Center Agent – Salon Business

Quest Search & Selection

UAE

Posted
Ref: GP340-1842

Job description / Role

Quest is working with a leading salon business in the Middle East, looking for Call Center Agents to join their team in Abu Dhabi. They are looking for strong English speakers with at least 2 years relevant experience.

As a Call Center Agent, you will:

- Conduct and manage inbound and outbound calls in a timely manner
- Identify client needs / concerns, clarify information and provide solutions
- Take advantage of opportunities to upsell services
- Manage customer bookings; provide top-notch customer service at all times
- Follow company “scripts” and protocols
- Achieve monthly KPIs and targets

Requirements

- Strong English proficiency, UAE based
- Bachelor’s degree, with at least 2 years’ experience in a similar role
- Excellent phone and verbal communication skills
- Excellent customer service and active listening skills
- Experience in the Customer Service industry
- Female required (due to the nature of the role)

If you think you have the qualifications and interested to join this successful company, apply with your updated CV today.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.

Candidates who applied for this job also applied for:
Call Center Sales / Customer Service
Transguard Workforce Solutions
Dubai 9 Oct
Customer Service Associate
Regus / IWG
Dubai 6 Nov
Customer Service Representative for an Online Advertising Co
A Leading Recruitment Agency in UAE
Dubai 3 Nov
Customer Service Associate
Regus / IWG
Abu Dhabi 6 Nov
Call Centre Duty Supervisor
Air Arabia
UAE 5 Nov
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Call Center Agent salaries in UAE

Average monthly compensation
AED 5,500

Breakdown available for industries, cities and years of experience