Call Center/Sales Manager for a Music and Dance Institute

RTC-1 Employment Services

Dubai, UAE

Posted
Ref: QP275-350

Job description / Role

Employment: Full Time

Call Center/Sales Manager up to 15k Aed for a Music and Dance Institute in Dubai

JOB DESCRIPTION:
• Upsell music and dance packages over the phone
• Promote and upsell all company services and products and inform clients about new services and discounts
• Formulate different sales strategies to increase sales and ensure that all promotional materials such as business cards, flyers, and branded materials are replenished
• Manage the performance of sales agents and ensure that the targets will be achieved
• Develop and deliver training programs for sales agents as needed
• Manage all customer problems or grievances and expedite resolution to concerns

Requirements

• POSITION: Call Center / Sales Manager
• SALARY: up to 15,000 AED full package, depending on qualifications and experience
• HIRING COMPANY: Music and Dance Institute
• WORK LOCATION: Dubai, UAE
• AVAILABILITY: Immediately available will be prioritized (up to 1 month)
• EMPLOYMENT TYPE: Full-time

CANDIDATE PROFILE:
• Open to any nationality
• Male/Female, 45 years old and below

EDUCATION/EXPERIENCE REQUIRED:
• Bachelor’s Degree or Diploma in Sales, Administration, or any related fields
• At least 5 years of work experience in customer service or telesales, 2 years of which in a supervisory role
• Experience in hardcore sales / telesales will be prioritized (loans, credit cards, insurance)
• Excellent marketing, leadership, and communication skills
• Must be able to provide a high level of customer service to clients and handle de-escalations in a professional manner

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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