Call Centre Supervisor

TGC Middle East

Dubai, UAE

Posted
Ref: RP598-321

Job description / Role

Employment: Full Time

This opportunity is with a large Retail Company based in Dubai.

As a Call Centre Supervisor, you will be responsible for:

• Analyzing problems and produce a viable solution
• Assist in the formulation of targets for individuals and teams
• Preparing reports and analyzing data to assist management as they determine call center goals.
• Working with other supervisors and management team members to support agents and maximize customer satisfaction

Requirements

• To be successful you would have 3-5 years of experience in Customer Service.
• Fluency in Arabic and English

If this opportunity excites you, please send us your details.

Please note shortlisted candidates will be contacted.

About the Company

TGC is an Executive search and human capital firm with our office based in Dubai, UAE. We focus on providing exceptional talent across a number of skilled experts to meet your professional and technical talent requirements throughout Middle East.

The competition for qualified senior management is severe and the best candidates are passive job seekers or are based outside the Middle East region. Our researchers have access worldwide, across industries and geographies. Our success is driven by our access, experience and judgment. We differentiate ourselves by our completion rates and the positive experiences clients and candidates have working with TGC.

We have an excellent understanding of the local market, with a combined experience of over 20 years of a highly skilled team,we provide organizations the highest talent to ease the recruitment process and create significant opportunities for individuals.

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