Cargo Agent

Job description / Role

Job purpose

dnata is one of the world's largest air and travel services providers offering ground handling, cargo, travel and catering, retail services at over 130 airports in more than 34 countries across six continents. At dnata we are by your side for the entire travel experience.

As a cargo agent, you will perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout cargo operations (export and import).

In this role, you will;

• Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Follow the day-to-day operations related to own job.
• Discuss safety concerns openly and report them to the relevant supervisor.
• Comply with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
• Guide and assist the team of loaders and equipment operators in cargo handling activities (build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail) in line with the standards.
• Inspect and validate against relevant documentation and count goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures.
• Enter data manually or automatically in the cargo systems in a timely manner.
• Coordinate with government authorities such as customs, municipality, health or police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail.
• Handle and load all special cargo (dangerous goods, live animals, valuable goods, etc.) in line with IATA manuals.
• Perform all related cargo handling activities and operate equipment as required (tow trucks, forklifts, etc.) for movement of loads.

Qualification

To be considered for this role, you must meet the below;

• Minimum of 10 years of schooling required or higher secondary (12 years schooling).
• 2 years of experience in logistics and cargo (1 year in case of higher secondary education).
• English level 4.

At Emirates Group, we're committed to providing our employees with opportunities to grow and develop their careers. If you're looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai lifestyle section of our website.

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.