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Chief Operating Officer for an E-Commerce Company

A Leading Recruitment Agency in UAE

Dubai, UAE

Ref: RP713-971

Job description / Role

Employment: Full Time

Chief Operating Officer up to 90k Aed+ for an E-Commerce Company in Dubai
• Oversee the successful implementation and manage the implementation teams assigned to the different implementation work-streams (including facilities and infrastructure development, logistics services, IT infrastructure and services, regulations, marketing and commercial proposition, lead generation and acquisition, organization design and recruiting, legal and financial planning)
• Ensure implementation as per the set timelines, budgets and in line with the overall strategy and guidelines
• Lead the development and the review / enhancement of the commercial strategy and plan
• Design the future organization structure and lead the recruiting process of the top key positions
• Lead the strategic relationship with government authorities as required for the joint development and piloting of new regulations to facilitate and boost the e-commerce
• Lead the development of strategic relationships with external partners who will be delivering critical services to the future tenants (e.g. logistics service partners, IT service partners, other eco-system partners, etc.)
• Technically and commercially manage such strategic partnership agreements and contracts
• Lead the implementation of the pilot exercise to test the new services and processes of the company on a sample of customers
• Regularly report to the to the leadership committee and, as and when required, to the board on the progress of the implementation, seek their approval for key milestones, obtain the necessary resources and budgets to ensure successful implementation as per the set timeframe and raise any potential major risks and issues
• Manage future maintenance and enhancement of all infrastructure and facilities
• Act as primary responsible for the effective and efficient delivery of all services to tenants, including lease, licenses and employee visas, facility services, logistics services, IT services, etc.
• Lead the management of the performance of core functions (projects, leasing & licensing, logistics management, etc.) and support functions (finance & accounting, controlling, IT, HR, legal)
• Lead the management of the operational and technical contracts with the 3rd party partners (e.g. Logistics partners) and monitor their performance in line with the pre-set SLAs
• Continuously lead the onboarding / offboarding process of future customers in connection with the commercial and legal departments
• Continuously recruit, develop and retain people for his team with outstanding skills, qualifications and potential


• POSITION: Chief Operating Officer
• SALARY: 90,000 AED depending on experience and qualifications plus other benefits
• HIRING COMPANY: E-Commerce Company
• AVAILABILITY: Can start immediately is preferred

• Open to any nationality
• Male, 60 years old and below
• Open to candidates outside UAE

• Bachelor’s Degree in Business Administration, Engineering or any subject from a reputed institution
• Masters/MBA Degree from a reputed institution in relevant/ elated subject areas
• At least 10-15 years of relevant operations experience, preferably including several years in the real estate and /or the logistics sector from a free zone perspective
• Proven professional experience and deep understanding of the e-commerce business, ideally in industries with high penetration of e-commerce (apparel, consumer electronics and appliances, beauty and consumer healthcare, etc.)
• Strong background in managing large-scale implementation programs preferably within the Middle East region
• Demonstrated experience in growing and managing new businesses

• Excellent leadership, up/down/peer management and decision-making skills
• Excellent relationship building within the organization and with external 3rd parties, partners, customers and government authorities
• Excellent communication and persuasiveness skills (oral, written, presentation)
• Excellent supplier and contract management skills with strong negotiation and deal closure abilities
• Strong strategic and conceptual thinking with pragmatic mindset (i.e. ability to the find the right balance between strategy and practical operations/implementation)
• Excellent people development skills (management, coaching and mentoring) and ability to align the teams on a common objective and outcome in an efficient manner
• General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint, etc.) is mandatory
• Fluent English is mandatory
• Arabic proficiency is a strong advantage

About the Company

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Chief Operating Officer salaries in UAE

Average monthly compensation
AED 61,500

Breakdown available for industries, cities and years of experience