Cisco UCS and Voice Support Engineer


Dubai, UAE

Ref: SP884-09

Job description / Role

Employment: Full Time

We are seeking a skilled Cisco UCS and Voice Support Engineer to join our team. The ideal candidate will have 4-5 years of hands-on experience in Cisco UCS and Voice support, with the ability to work within a team and support junior engineers. This role involves the administration of UCS and Cisco Voice infrastructure, resolving incidents, and executing changes.

• Minimum 4-5 year of relevant hands on experience and should be able to work in team for CISCO UCS and Voice support and support junior engineers
• Expert in administration UCS & Cisco Voice infrastructure, fixing incidents and executing changes


• Must have experience in administration of Cisco Unified Communications Manager/Call Manager, Cisco Unity/Unity Connection, Cisco Contact centre Express (UCCX), Cisco Unified Communications Manager Express, Video, Voice Gateways / Routers / Switches
• Expert in installation and upgrading the CISCO UCS servers.
• Experience in handling the Chassis and Blade server technology, specifically worked on CISCO UCS
• Must have good experience on UCS Manager application.
• Must have relevant ITIL tools & processes knowledge (Incident, Change and Problem).
• Should be comfortable using SNOW as ITIL tool

About the Company

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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IT Support Engineer salaries in Dubai

Average monthly compensation
AED 4,000

Breakdown available for industries and years of experience