Cleaning Supervisor

Job description / Role

Roles and Responsibilities:
• Supervise soft services such as cleaning, waste management, pest control, landscaping, and other non-technical facilities operations.
• Helping in developing and implement strategies to enhance service delivery standards, ensuring compliance with health, safety, and environmental regulations.
• Collaborate with internal stakeholders to align soft services with organizational objectives and operational needs.
• Monitor service performance through key performance indicators (KPIs) and implement continuous improvement initiatives on daily basis.
• Ensure effective vendor management and contract administration for soft services on daily basis.
• Handle service requests, complaints, and emergencies related to soft services promptly and efficiently.

Knowledge and Skills:
• Proven experience in managing soft services within a facilities management or related environment.
• Knowledge of industry best practices and standards for soft services operations.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data, evaluate service performance, and make data-driven decisions.
• Familiarity with relevant software applications for facilities management is a plus.

Qualification Details:
• Bachelor’s degree in Facilities Management, Business Administration, or related field.
• Minimum 3-5 years in soft services operations
• Certification in facilities management or related field is desirable.

About the Company

Solutions+, is a wholly owned subsidiary of Mubadala Investment Company.

Established 10 years ago, we are the leading UAE shared services company offering a range of solutions from finance, human resources, IT, procurement, facilities, and sustainability.

Solutions+ portfolio of brands cover various service sectors across the UAE including sports and entertainment, in addition to business processes and ESG.

Our vision is to drive value, for our clients and our nation, by providing world-class business performance solutions. Leveraging our deep knowledge and expertise, sustainable processes, and cutting-edge technologies, we offer direct management and counsel across vital infrastructure functions, from operations to digital services.