Client Relations Associate

Job description / Role

Charterhouse is working with a leading global investment management firm, who is looking to hire a Client Relations Associate to join their team. As the Client Relations Associate, you will be dedicated to servicing and building an engaging environment where client relationships can flourish.

As a company, our client covers all major asset classes and has over $500 billion in Assets Under Management. The Associate will coordinate all client activity and provide the central point of reference for internal and external contacts associated with client relationships.

The purpose of the role is to support the Investment Advisors with servicing institutional and retail clients, as well as supporting business development efforts to grow the firm’s client book. You will be responsible for addressing client queries, overseeing the new account take-on process, and providing continual feedback to management on market conditions, distributor requests, product requests and competitor information.

As the Client Relations Associate, you will be in constant communication with clients and various internal departments to ensure client expectations are met or exceeded.

Requirements

To be considered for this role, the candidate should have knowledge of the asset management industry and should be able to communicate in a very professional manner with colleagues, clients, and prospects. A Degree in Finance or Economics would be an advantage but it is not essential.

Three to five years of relevant work experience is preferred and strong communication skills in English is a must while other languages, such as Arabic, would be welcomed. If you hold IMC Certificate that would also be preferred but not essential. If you do not hold this certificate, support will be provided for you to complete this after joining the firm.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.