Client Renewal Advisor

Job description / Role

Position Title: Client Renewal Advisor
Employment Type: Full time
Salary: up to 7,000 AED full package depending on experience and qualifications
Job Location: Dubai, UAE

About the client:
• The hiring company is a prominent Business Set Up consultancy in Dubai handling all type of licenses for businesses in the region.

Job Role:
• Follow up with existing clients and updating the system
• Educating clients with information related to amendments, activities, eligibilities, free zones rules, terms and conditions
• Follow up all renewal clients by phone call and emails
• Maintain a positive relationship with the Channel Partners
• Achieve monthly renewal targets
• In-dept product knowledge and market information
• Provide monthly reports
• Interdepartmental smooth coordination
• Actively participate in delivering excellent sales/customer service to the clients
• Maintaining high conversion rates
• Providing straight forward, transparent, and accurate information related to the requirements of the client
• Prepare reports as required and/or requested by the line manager

Requirements

Requirements:
• Open to Any nationality
• Bachelor’s degree in any relevant field
• Male, 35 years old and below
• Minimum 3 years of experience in Sales and Customer Service
• Must have background in customer service; industry knowledge is a plus
• Proficient in MS Office, with working knowledge of CRM platform
• Excellent English communication skills

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.