Client Service Associate - DIFC

Job description / Role

Client Service Associate - DIFC Dubai

Our client is one of the world’s leading international asset management organisations for both private and institutional clients. They have a significant global presence and although the role is based in Dubai there will be significant liaision required with European counterparts.

An exciting opportunity has arisen to join one of the teams based in Dubai. The Client Support Administrator is the facilitator between the team and their clients, with core responsibility focusing on maintaining a very high level of client servicing and exceeding customer expectations, in order to ensure smooth business transactions and create customer loyalty towards the institution.

The role involves account opening and management, executing due diligence checks and arranging the diaries for the team. You will manage the onboarding process of new clients, ensuring all documentation is correct, in coordination with clients, coordinate with the investment advisor executing client instructions, placement of trades, execution of transfer and client reporting, update KYC’s and prepare active review of client’s portfolios, monitoring credit, document issues and core compliance. Candidates will be able to research and seek out new opportunities to make informed recommendations to the team, keeping them abreast of investment advisory updates and product knowledge.

Requirements

The trading environment, is a very pressurized and deadline driven environment and the successful applicant must possess excellent time management skills and be able to multi task, taking on ad-hoc responsibilities, when and where required. We are seeking applicants who can demonstrate significant experience in an international, financial services environment and appreciate the business requirements of a high net worth client base.

About the Company

Irwin & Dow was established in 2013 to provide clients with a unique and highly personalised recruitment service, providing the very top calibre of candidates across the business support and secretarial function.

We provide a refreshing approach, working in close partnership with clients and candidates across diverse industry sectors; large MNC’s, government & semi -government entities, SME’s, local businesses and in the start-up and UHNWI support framework.

Great people equal great success: all our candidates are interviewed personally by a member of the team, and we develop longstanding and in-depth relationships with our clients, understanding their corporate culture and goals to ensure a successful outcome for both parties.

Our values of discretion and diplomacy are paramount, and we are pleased to be a partner of choice for clients and candidates.