Client Servicing Team Leader

Kershaw Leonard

Dubai, UAE

Ref: KP792-793

Job description / Role

Employment: Full Time

The Client Servicing Team Leader will be responsible for managing the day-to-day operations and tasks of the Client Servicing team, and reporting back to the Client Servicing Manager. This is achieved through efficient and effective management of tasks, processes and output to ensure ongoing operational efficiency and excellence

Key Accountables
• Managing the day-to-day activities of the team
• Motivating the team to achieve departmental goals
• Delegating tasks to the team in line with the Client Servicing Manager
• Conducting training of team members when needed to maximize their potential
• Generate reports

AED 15,000 per month inclusive of fixed allowances.


Qualification, Experience and Competences
• Bachelor’s degree or equivalent
• 4+ years of operational experience of which 2+ years’ must be in company formation and business set-up.
• Must have experience in supervising a team.
• Proficient in English. Arabic is not mandatory, but desirable.
• Working together: Achieving results by working successfully across the organization.
• Striving for success: Taking accountability for your own and others performance and driving execution to achieve results.
• Building for tomorrow: Achieving profitable and sustainable growth through a focus on continuous improvement.
• Leading others: Motivating, energizing and engaging others for success.
• Driving performance: Driving team and company results by getting the best from others.
• Developing Others: Focus on continuous learning in your team and organization.

About the Company


Who we are:

Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.

Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.

Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.

What we do:

Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills

Why Us:

The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.

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