Client Solutions Manager - Beauty - Global Business Solutions - MENA

Job description / Role

Overview

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Responsibilities

• Manage and grow post-sale client relationships with advertisers of all sizes.
• Coordinate with ad ops, product, and R&D teams internally to ensure smooth and successful campaign execution.
• Work with internal teams to guide inventory allocation.
• Monitor and analyze ad campaigns, proactively taking initiative to improve results.
• Investigate and work directly with product and engineering teams to help troubleshoot client issues during a campaign.
• Proficient in campaign management, setting up, and optimization. Analyze campaign performance data to offer clients data-driven business insights and use those insights to improve our advertising offerings.
• Share marketplace feedback and guide our advertising strategy.
• Support and work with the sales team on pre-sale research and pitching.
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.

Qualifications

Minimum Qualifications:

• Experience: At least 5 years in client-facing roles, with a strong background in digital marketing, account management, or sales, preferably with beauty, CPG, or luxury industry clients.
• Analytical Mindset: Demonstrated ability to use data to drive decisions and optimize campaign performance.
• Client-Centric Approach: A natural communicator and relationship builder, committed to delivering solutions that foster client satisfaction and long-term business growth.
• Strategic Thinking: Strong problem-solving skills with a keen ability to align marketing strategies with client goals.
• Industry Expertise: Deep understanding of the digital marketing ecosystem, tech landscape, and emerging trends, particularly in the CPG industry (with a strong focus on the beauty sector).

Preferred Qualifications:

• Experience in sales, solutions, or account management roles within social media advertising platforms (TikTok or similar).
• Strong experience with both branding and performance media strategies, including measurement techniques and optimization approaches.
• Flexibility to travel in the region for client meetings, events, or other business needs.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform

About the Company

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.