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Job description / Role
Objectives: The Climbing Wall Instructor serves a vital role in our flagship store in Dubai. Supervising the daily activities at the climbing wall to provide a safe and friendly climbing environment for customers to enjoy the benefits of indoor rock climbing.
Main responsibilities:
- Enforces all climbing wall policies and procedures
- Inspects visually the equipment and facility during opening and closing of wall and report any problems immediately to Management
- Completes regularly scheduled rope checks
- Provides supervision of climbing wall participants to include belaying and spotting climbers
- Handles all injuries, accidents, and emergency situations in accordance with policy
- Provides assistance to climbers by: determining the eligibility of individuals to use the climbing wall, teaching/demonstrating proper use of climbing equipment (harnesses, belay devices, shows, etc.)
- Maintaining accurate and current records of attendance, equipment inventory, and a list of those certified to belay, and accurately completes all forms and checklists.
- Maintains an organized and neat work area
- Checks daily with management and colleagues notes for duties and tasks
Requirements
Other certifications obtained: Climbing Wall Instructor (CWI) certification
Language Fluency:
- English fluency is essential for this role
Knowledge, Skills & Abilities:
- Knowledge of basic customer service techniques.
- Knowledge of indoor rock climbing including climbing technique, belaying technique, routes and ratings systems, rock climbing safety equipment.
- Ability to work at heights of up to 30 feet.
Physical Requirements (With or Without Accommodations):
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, sitting, and working in high or precarious places.
- Lifting and moving objects and equipment up to 50 lbs.
Minimum Years of Experience:
- 1
About the Company
Al Mana is one of the largest and most diversified groups in the region, operating over 55 companies in 8 countries and employing over 3500 personnel. Industries that we operate in include automotive distribution and services, real estate and investments, retail and luxury fashion, F&B, engineering, technology, media and entertainment. The group covers most areas of retail including luxury goods, beauty, fashion, home interiors, watches and jewellery. Operating over 300 outlets, Al Mana represents some of the largest and most successful brands in the world.