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Job description / Role
General responsibilities:
• Under general direction, provides clinical and educational support to the ED Department nursing staff. Assumes primary responsibility for the development, implementation and evaluation of orientation, education and skills training programs of staff.
• Supports clinical practice within the hospital
Specific responsibilities:
• Diagnoses learning needs based on assessment data.
• Prioritizes identified needs, designs education to meet needs and evaluates teaching.
• Redesigns programs based on evaluation results.
• Plans, implements and evaluates educational and clinical programs to meet the learning needs of the ED Department nursing staff including orientation, clinical teaching and in-service. Develops and reviews instructional materials.
• Maintains program records.
• Participates in the performance and skills assessment of staff.
• Develops skills assessment programs.
• Certifies staff in specialized skills.
• Communicates and consults with other health care disciplines.
• Acts as a clinical resource in area of specialty.
• Collaborates with other disciplines in providing unit specific and hospital-wide educational programs.
• Participates in clinical committees and working groups.
• Acts as a clinical role model and resource for staff and nursing services in the area of expertise. Participates in educational and clinical audits.
• Participates in Quality Improvement projects as a project leader, facilitator or team member.
• Participates in the development, communication and evaluation of standards, procedures and protocols.
• Participates in selected nursing research activities.
• Facilitates the education process to implement changes in clinical practice.
• Conducts education workshops and conference sessions for ED nursing staff.
• May present papers at conferences, and contributes to rounds and workshops.
• Ensures orientation, professional development and continuing education programs are developed for all ED nursing personnel.
• Ensures there are evidence-based standards, procedures and protocols in place to direct the delivery of nursing care.
• Participates in patient education initiatives through review and development of instructional materials and individual or group teaching.
• Establishes and maintains an effective working relationship and ongoing communications with medical staff and other department heads.
• Ensures the Department / Clinical Unit Manager is informed of and aware of significant events and activities in the area(s) of responsibility.
• Ensures ICML is informed of and aware of significant events and activities in the area(s) of responsibility and ensure collection and compilation of all documentations, IP and other relevant information about ICML activities within the Department as may be required by ICML.
• Provides input to the monthly reports to be produced by the Clinical Director to the ICML Project Manager and to ICML on the activities of the Department with particular emphasis on the activities of the ICML Staff at the Department for the preceding month highlighting areas of success, areas of deficiency and forecasting possible future encumbrances including laying out the steps for overcoming the same with the aim of providing safe and efficient healthcare services
• Generally, has a duty of care to ICML and works with and works with and cooperates fully with ICML and the ICML Project Manager in the implementation of all aspects of the Agreement between ICML’s Client and ICML
• Performs other professional duties as may be assigned within his/her scope and ability.
Requirements
• Graduate from an accredited Nursing program of a minimum duration of three (3) years
• Post Graduate qualification relevant to practice area/education (or working towards same) desirable
• ACLS certification desirable
• Evidence of continuing professional development
• Minimum three (3) years recent experience in nursing with at least one (1) year in area of specialty in clinical teaching preferably in a tertiary hospital
• One (1) year experience in clinical teaching
• May consider an equivalent combination of education, training and experience
• Excellent knowledge of written and spoken English
• Ability to understand and communicate clinical concepts and terms
• Effective team leader, highly organized and proactive
• Ability to encourage respect for the clinical and education role
• Excellent communication and interpersonal skills
• Good oral, written and presentation skills. Ability to make presentations to groups
• Proven ability to develop, foster and maintain effective working relationships with others both within and outside of the organization
• Excellent customer service approach
• Fosters a participatory leadership style and able to bring about change
• Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation
• Ability to plan, prioritize and carry out projects
• Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues
• Demonstrated ability to function effectively in a dynamic and high stress environment and with changing priorities and deadlines;
• Demonstrated ability to lead, plan, direct, manage and implement
• Demonstrated ability to be effective in an environment subject to continuous change
• Demonstrated ability to manage multiple disciplines and systems in a complex environment
• Demonstrated effective cost containment initiatives, with demonstrated positive results
• Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues
• Excellent investigative, analytical and problem-solving skills
• Knowledge of Health Information Systems applications, tools and concepts.
• Exposure to quality projects desirable
• Demonstrated knowledge of research methodology, practices and techniques. Research participation desirable
• Experience of needs assessment
• Understanding and practical experience of service evaluation
• Good knowledge of MS Office applications including Word. Excel, PowerPoint and presentation media
About the Company
MedServe is one of Middle East's fastest growing healthcare management consulting company specializing in varied healthcare solutions in the GCC region.
Established in 2014 with a vision to offer a vast array of innovative solutions and services to address the dynamic and complex requirements of the healthcare industry, we have partnered with some of the leading medical professionals in the world who provide advisory services to deliver world class solutions.
MedServe, a team of highly experienced and qualified professional that have the knowledge and skills to enhance the clients operations in Hospital Management, Hospital Development and Human Capital Services.