Cluster Reservations Agent (Arabic Speaker)

AccorHotels

UAE

Ref: RP714-12927

Job description / Role

Employment: Full Time

Cluster Reservations Agent (Arabic Speaker)

Pursuing your dream for having a good career in an international hospitality group of Accor.

Join us if you have an experience in reservations for minimum 2 years in hotel industry, able to communicate in spoken and written English and Arabic, and willing to work in Fujairah.

Requirements

The followings are the main tasks that you will do.

- Completing administration of reservations very thoroughly and making check-in operations easier for the front desk team;
- Handling reservations by applying the various step-by-step processes defined by the brand;
- Transforming a request for information into a potential reservation as soon as there is an opportunity;
- Rapidly identifying the new customer and modifies the sales pitch accordingly; and
- Informing customers about the services on offer at the hotel and encourages use.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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