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Cluster Sales & Marketing Administrator

AccorHotels

Dubai, UAE

Ref: RP714-8235

Job description / Role

Employment: Full Time

Cluster Sales & Marketing Administrator

Reporting to the Cluster Director, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:

What you will be doing:

- Coordinate and oversee Opera Sales and Catering system to include definite, tentative and prospective group and catering booking activity.
- Generate group sales contracts, proposals and deposit/payment invoicing
- Consistently offer professional, friendly and engaging service
- Ensure prompt and courteous service is extended to both internal and external Guests
- Respond to general inquiries during site inspections
- Prioritize all telephone calls and in-person visitors, scheduling appointments as required
- Maintain a positive relationship with all Guests, vendors, Colleagues and global sales network
- Ensure all sales promotional literature is current and updated
- Prepare and disseminate month-end reports
- Provide all administration duties for the Sales office
- Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
- Follow departmental policies and procedures
- Follow all safety policies

Requirements

Your experience and skills include:

- Two years' experience working for a luxury hotel; and/or other sales related experience preferred
- Strong work ethic and the ability to work extended hours when required
- Strong organization and time management skills
- Proven ability to work efficiently in a demanding and fast paced environment
- Computer proficiency in Word, Excel, PowerPoint, Opera Sales & Catering, and ability to understand and interpret financial data
- Excellent written and oral communication skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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