Coffee Shop Supervisor/Manager

RTC-1 Employment Services

Dubai, UAE

Ref: QP275-516

Job description / Role

Employment: Full Time

Position Title: Coffee Shop Supervisor/Manager
Employment Type: Full time
Salary: up to 12,000 AED full package depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
The hiring company is a young Dubai family business, established to cater to the growing need in the market for high quality, tasty and fresh food for off the shelf consumption. They specialize in office food delivery, executive lunches, and corporate catering.

Job Role:
• Responsible for admin duties like supervising schedule for the staff
• Will be reporting directly to the Brand Manager
• Will manage 7 staff
• Supervise, direct, counsel, and assist all baristas
• Keep up to date with new market trends
• Ensure all projects and responsibilities handed down by the management team is completed in a timely and efficient manner
• Develop and constantly update all beverage standard operating processes for the company
• Control beverage cost and maximize sales and profits
• Develop a training program for all barista and execute these training sessions in the highest of standards
• Negotiate with suppliers to ensure the company receives the best-provided rates for all beverage-related equipment
• Interview and trial barista candidates and provide detailed feedback to the HR Department
• Identify new coffee brands which is will be cost-effective and of high quality
• New product development
• Conduct at least once every 6 weeks, a beverage sales-boosting activity per outlet


• Open to EUROPEAN nationals
• Male/Female, 45 y/o and below
• Bachelor’s Degree in Restaurant and Hospitality Management or any relevant course
• Minimum of 2 year of experience in the same role
• Must be a coffee professional, highly skilled in making different types of coffee such as specialty coffee, etc.
• Must have a leadership background and knowledgeable in screening and hiring staff
• Outgoing personality, approachable and easy dealing with people in social settings
• Excellent communication skills
• Be known as a coffee aficionado
• Candidate who can join immediately will be prioritized

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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