Collections Executive - Hertz

Job description / Role

We are currently looking to recruit an experienced Collections Executive to work from our Dubai based operation. You will be responsible for the control of a specific segment of accounts within the sales ledger, to facilitate a high level of cash-flow and minimize levels of overdue debt.

Your main responsibility will be but not be limited to :
- To achieve the monthly cash-collection targets set for your specific segment of accounts
- Ensure that appropriate telephone contact is made at the earliest possible stage on overdue debts, in accordance with the debts due date.
- Answer queries and enquiries from customers within your and your colleagues segment of accounts
- Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoices
- Prepare reminder letters to accuracy and appropriateness before sending
- Be aware of duties performed by other team members, to enable adequate cover to be provided at all times of breaks/holiday/absence
- Prepare collection cash flow forecast on weekly/monthly basis
- Prepare SOA/copy invoices for debtors as need be.

Requirements

You will have a minimum of strong background in independent Credit Management and collection for ongoing services. Minimum 2 year experience in collection or customer service over phone/email.

Preferred Qualifications: Full member of a professional body of Credit Professionals (e.g. ICM)

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.