Commercial Director

Job description / Role

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo!

Job Description

- Guides each property to ensure a successful execution of their commercial strategy.
- Conducts regular and collaborative commercial sessions with property teams, including structured commercial reviews and attendance at RevMax meetings.
- Focuses on Managed/Owned network, with an increased focus on top fee contributors.
- Regular engagement with SMDL specialists and Operations team to highlight opportunities and performance risks.
- Collaborate with SMDL specialists and property teams on action plans to address performance gaps.
- Collaborate with property teams to ensure commercial strategies align with Accor regional strategies, and the priorities of the HUB.
- Assist property teams to ensure all relevant regional and corporate SMDL opportunities are maximized with particular focus on Web Direct, Loyalty, Sales and Digital with relevant KPI's.
- Lead initiatives to shift the company's segmentation to align with strategic goals.
- Ensure all properties work closely with all Global Directors of Sales and Regional Sales teams in the key account strategies, RFPs, MICE, Leisure and accounts in pursuit of new business for key markets.
- Ensures consistent use of tools to drive consistency across the region (i.e Commercial self-audit tool, Commercial Action Plans).
- Proactively support, guide and validate key SMDL vacant positions.
- Develop high-caliber talent, anticipate future talent needs and guide plans to address skill and resource gaps.
- Collect and support the sharing of market intelligence amongst regional and property teams on commercial opportunities and understand future threats.
- Coach and provide guidance on the budgeting and pricing validation process.
- To build high value working relationships with internal stakeholders.
- Support the Commercial Strategy Ramp Up plan with the DOSM to ensure no delay in key milestones for new openings, re-openings and re-branding properties.
- Take an integrated view across all functions of Sales, Marketing, Distribution, Digital, and Revenue and validate pre-opening plans & SMDL budgets.
- Be the point of contact for new DOSM's for central support to get ahead of schedule on Commercial plans.
- Assist VP Operations in developing relationships with property owners, presentations and effective .owner communication to provide reassurance and manage expectations
- Collaborate with cross-functional teams to ensure hub-driven projects are well understood and effectively implemented at the hotel level.

- Minimum 5 years of experience in hotel industry
- Strong understanding of Sales, Marketing, Distribution and Loyalty concepts
- Strong understanding of market influences and impacts on supply and demand
- Fluent in written and spoken English (other languages desirable)
- High attention to detail in fast-paced environment
- Strong presentation, negotiating and influencing skills
- Performance focused, with strong analytical skills
- Flexible, able to embrace and respond to change effectively
- A coaching leadership style
- Developed emotional intelligence for effective communication and relationship management
- Ability to work independently with strong initiative in a dynamic environment
- Self-motivated and enthusiastic.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.