Commercial Kitchen Workshop Incharge

Job description / Role

Job Summary:
The workshop incharge is responsible for the day to day safe and efficient running of the commercial kitchen workshop. Workshop incharge coordinates and directs the service department technicians for maximum efficiency and productivity while overseeing all service repair work to ensure the highest quality of customer service.

Key Accountabilities:
- Prepare, supervise and control workshop activities, including the scheduling of work in the service department.
- Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair;
- Assist all Technicians in the diagnosis of mechanical problems;
- Ensure that Technician are using their time effectively and efficiently;
- Upon completion of normal repairs and/or service inspect and test machinery with the Technician who completed the job to ensure the equipment has been repaired and/or serviced in accordance with the customer’s instructions and manufacturers guidelines;
- Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
- Ensure all customer equipment/machinery is presented back to the customer in a clean and presentable standard;
- Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;
- Control and set workshop behavioral standards;
- Assist toward keeping the workshop area clear and clean, orderly and attractive in appearance;
- Perform all other duties as assigned by the supervisor and/or management in a professional and efficient manner.

Requirements/Skills:
- Qualified Commercial Kitchen Technician
- Sound knowledge of workshop procedures
- Excellent diagnostic skills
- Proficient computer skills.

Requirements

Requirements/Skills:
- Qualified Commercial Kitchen Technician
- Sound knowledge of workshop procedures
- Excellent diagnostic skills
- Proficient computer skills.

Experience:
- 5-8 years of experience as technician in commercial kitchen equipment with 2-3 years as workshop incharge

About the Company

Mohamed Hareb Al Otaiba was established in 1946 giving it the proud distinction of being one of the oldest diversified business groups in the UAE and the Middle East. At a time when oil was not yet discovered and trading was still the lifeline of the region’s economy, it was the vision of Mohamed Hareb Al Otaiba that saw the birth of one of the first business houses.

Mohamed Hareb Al Otaiba is essentially a trading organization involved in franchises and distribution of various brands and for different product categories. For highly discerning clients whose hallmark is exclusivity, we are proud to introduce ourselves as the official agents, business partners and product dealers of premium brands. At MHAO conducting business with the highest degree of ethical integrity is the job of every employee.