Commercial Programmes Manager | Business Planning

Job description / Role

Established in the 1930s as a trading business

Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

We are seeking a hands-on, data-oriented Commercial Programmes Manager to join Al-Futtaim Automotive. This role is crucial in driving data-backed profitability and decision-making. The successful candidate will be responsible for understanding and nurturing the actions and relationships that deliver results.

What you will do

• Support the overall Al-Futtaim Automotive strategy and ensure it is embedded in our operational capabilities and performance.
• Oversee and maintain market-leading dealer performance reporting and analysis.
• Ensure data quality and accuracy checks for all metrics within the dealer performance reporting suite.
• Rationalize the Al-Futtaim Automotive reporting landscape, removing duplicative and legacy reporting.
• Create a clear, structured KPI (Key Performance Indicator)/metric repository across all Al-Futtaim Automotive businesses and brands.
• Define and implement the 'levers' to drive competitive spirit and improvement opportunities.
• Measure, monitor, and drive accountability for improvement actions across the business.
• Support the objectives and performance measurement cycle, setting scorecards, key metrics, and targets.
• Oversee all reporting needs and material collation/creation for activities relating to the Vice President's Office.
• Coordinate the annual scorecard and objective-setting process across Al-Futtaim Automotive Business Operations.

Required skills to be successful

• A business or technical university degree is preferred.
• Minimum 3 years of experience in leading high-performing data teams.
• Quantifiable experience in driving operational improvement across organizations.
• Comfortable with analytics platforms such as Tableau, PowerBI, and Qlik.

About the team

This role reports to the GM - Commercial Performance & Lifecycle and sits within a wider team responsible for process and quality improvement, performance management, product lifecycle and pricing, and sales planning. The team is dedicated to driving the business forward through data-backed decision-making and continuous improvement.

What equips you for the role

• Experience in leading data teams and driving operational improvement.
• Strong analytical and communication skills.
• Ability to manage complex business requirements and coordinate across multiple departments.
• Proficiency in using analytics platforms and tools.
• A proactive and collaborative approach to work.
• Proven examples and track record of board-level interaction and stakeholder management.
• Ability to coordinate matrix structures and run steering groups across complex businesses.
• Project management experience is desirable.
• Performance reporting and visualization skills.
• Excellent analytical skills with strong attention to detail.
• Strong oral and written communication skills.
• Time management and prioritization skills to multi-task in a high-demand, fast-paced environment.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.