Commercial Steering Officer

Job description / Role

Synopsis

Commercial Steering is the team that bridges Sales and E-Commerce, Digital, Marketing, Loyalty (EDML) to Revenue Management and to the commercial division.

As a Commercial Steering Officer, you will have a pivotal role in developing and owning commercial objectives and country commercial plans, coordinating with Network Revenue Optimization, Sales, and EDML to ensure implementation of revenue maximizing strategies, acting as a focal point of contact and coordinating the open for Sales related activities for new routes launch ensuring their success and leading, creating and coordinating end to end process involving Sales, EDML, and Revenue Management.

Accountabilities

• Build and own CCPs (Country commercial plans). Review performance with RM, Sales, and EDML at the designated forums and provide recommendations to keep stakeholders on track with the CCPs.
• Develop annual commercial objectives, build targets for these in coordination with other units in Commercial Strategy and communicate these across the revenue division.
• Be the focal point of contact for all Open for Sale (OFS) related activities for new routes and frequencies. Collaborate with NRO in ensuring optimization strategies are implemented and measured.
• Track the commercial performance of implemented strategies by Sales and EDML. Conduct analysis on travel programs with Sales and provide insights on performance.
• Review leakage on programs and recommend process changes to address the same. Coordinate closely with Sales and EDML in implementing all revenue recovery strategies.
• Ensure all publication plans are communicated across the division and all teams are in readiness to support ad-hoc and planned publications.
• Support and maintain the creation of the division's scorecard at the executive level, the performance of implemented strategies by Sales and EDML, the weekly meetings with the division's executives and any other requirements by the leadership team.
• Lead, create, and coordinate end to end process involving Sales, EDML, and Revenue Management.

Education and Experience

• 4 years relevant work experience, and a degree in business, economics or engineering preferred.
• Proven knowledge of Microsoft Office.
• Problem solving skills.
• Communication, prioritization, and time management skills.
• Airline experience is a plus.
• Stakeholders' management experience is a plus.
• Project management experience is a plus.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme, and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.