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Job description / Role
Communications Engineer
Make a difference every day
Job Opportunity
The purpose of this position is to supervise and lead a number of line maintenance teams to provide comprehensive engineering and maintenance services covering the Communications systems for Dubai Metro.
Key accountabilities
- Lead and give guidance to a number of Communications system engineering and maintenance teams in carrying out all level of preventive and corrective maintenance activities and minor modifications on the Communications system, including Multi-Service Network (MPLS backborne), Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV), Passenger Information System (PIS) & Public Address System (PAS), Time Domain System (TDS), Digital Voice & Video Recording System (DVVR), Intrusion Alarm System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi) and Operation Control System (OCS) related components
- Lead and give guidance to Communications system maintenance team to manage IT infrastructure (virtual machines, storage system, LDAP server)
- Assist Communications Manager in the communications system maintenance works planning and logistics
- Give guidance to Communications Team Leaders to maintain accurate maintenance records of Communications system, equipment performance, work accomplished and other information using a computerized maintenance management system
- Provide technical support to other staff for the implementation of complex systems or new projects
What we are looking for in our candidates
- Customer Service - See those they interact with as customer and seeks to identify and meet needs, taking swift action to resolve issues with integrity.
- Judgement and Decision Making - Quickly recognizes and gets to grips with increasingly complex scenarios. Secures and compares information from multiple sources and exercises judgement to close the gaps in data and deal with increasing levels of ambiguity.
- Drive for Results - Is motivated to deliver results through leading large and diverse teams across functions or business units. Shows drive to make a difference across teams, community and nationally.
- Makes Decisions - Identifies and understands issues, problems and opportunities and takes action that is consistent with available facts, constraints and probable consequences.
- Drives to Deliver Through Own Team - Sets challenging goals for both self and team and works to achieve or exceed goals. Shows drive to make a difference to individuals, team and local community.
- Coaching and Developing Others - Sets clear objectives and regularly provides feedback, instruction and developmental guidance to help others excel in their current or future job responsibilities
- Supports Difference - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background.
- Resilience - Stays focused and composed when under pressure to deliver, dealing constructively with setbacks and staying on course even when facing resistance or pressure to change.
- Lives Serco values - Trust, Care, Innovation and Innovation
Requirements
Essential technical and professional skills
- Should ideally have a degree or high diploma in Electrical, Electronics or Communication Engineering discipline or equivalent.
- Must have minimum 5 years work experience as a qualified electrical or electronics team leader in maintaining and repairing communication systems covering radio system, telephone system, multi-service fiber optic network, public address system, CCTV system, passenger information system, SCADA and operations control systems.
- Must have minimum 3 years supervisory and management experience in managing a technical support team with an aim to minimize the equipment down time and asset life cycle costs of the communication system.
- Should have thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required.
- Able to compile technical reports, routine business correspondence, prepare method statements and drawings as required.
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world and we committed to redesigning and improving these services through innovation.
Join Us
Take pride in what you do
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public. Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. To view internal opportunities, please visit JobShop which can be found under My Workspace/My Applications in Ourworld.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.