Communications Manager

Job description / Role

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Role overview

We are seeking a Communications Manager to lead internal communications across the MENA region while supporting external coordination efforts. This role reports directly to the Head of Country Communications EMEA and works in partnership with the MENA Field Marketing team.

What this job involves

• Set and deliver the comprehensive internal communications plan for MENA.
• Partner with Communications and Field Marketing teams to develop messaging for senior stakeholders and advise on channel strategy.
• Create content across multiple audiences and channels including email, townhalls, video, and SharePoint.
• Lead the internal newsletter autonomously with full responsibility for sourcing, creating, editing, and managing content.
• Build relationships with key stakeholders across the business to understand business structure, lines, and corporate issues.
• Collaborate with JLL Communications colleagues across business lines and regions on global campaigns.
• Measure success metrics and implement course corrections where necessary.
• Support ongoing employee engagement initiatives and ad hoc projects.
• Manage external employer branding and recruitment communications when required.

• Support delivery of media relations strategy alongside Communications, Field Marketing, and PR agency teams.
• Monitor news agenda and identify forward features and upcoming events requiring external communications support.
• Collaborate on global campaigns with JLL Communications colleagues across business lines and regions.
• Provide support during issues and crisis management situations.
• Report coverage and metrics to internal stakeholders.
• Provide additional support for marketing events on an ad hoc basis.

Desired skills and experience

• Five plus years experience in communications role.
• Strong organizational skills with proven ability to multitask effectively.
• Ability to work under tight deadlines while maintaining close attention to detail.
• Aptitude to evaluate and prioritize business requirements.
• Excellent communication skills in both Arabic and English.
• Strong team collaboration skills and ability to serve as JLL ambassador with external stakeholders.
• Excellent writing, editing, research, and proofreading capabilities.
• Proven experience coordinating KPIs and identifying process improvements.
• Strong proficiency in Microsoft Office, social media platforms, and web software.

• Experience in corporate communications or similar environment.
• Knowledge of MENA market and business landscape.
• Experience with crisis communications and issues management.
• Background in employee engagement and internal communications strategies.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

Location

On-site - Dubai, ARE

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

JLL privacy notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

Jones Lang LaSalle (JLL) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries through official company contact methods.

About the Company

In the Middle East and North Africa, Jones Lang LaSalle is a leading player in its real estate markets including the hospitality sector. The firm has worked in over 22 Middle Eastern and North African countries and over the last year has advised clients on more than $120 billion worth of real estate, hotel and hospitality development.

We continually create value for our clients and partners by challenging conventional thinking and employing innovative investment solutions. The rapid pace of change in the region creates significant opportunities, challenges and complex decisions for investors.

Jones Lang LaSalle is recognized as having leading real estate and hospitality expertise with a leadership team that has held senior positions with some of the largest real estate developers, hospitality companies and corporate groups in the Middle East and internationally.