Communications Technician

Job description / Role

Communications Technican

Make a difference every day

Job Opportunity

The purpose of this position is to provide effective engineering and maintenance services covering the Communications system for Dubai Metro.

Key accountabilities

- Assist the Communications Team Leader in carrying out all level of preventive and corrective maintenance activities on communications systems covering Multi-Service Network (MSN), Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV), Passenger Information System (PIS) & Public Address System (PAS), Time Domain System (TDS), Digital Voice & Video Recording System (DVVR), Intrusion Alarm System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi) and Operation Control System (OCS);
- Install, service and repair communication system located in operations control centre, communication equipment room, stations and station communication equipment rooms, depots and depot communication equipment rooms, along trackside and on-board trains;
- Carry out repair and maintenance work with the use of hand, machine, electrical and electronic tools and reference to technical drawings, schematics, manuals, procedures and instructions;
- Maintain accurate maintenance records of communications system and equipment performance, work accomplished and other information using a computerised maintenance management system;
- Ensure the maintenance tools and equipment are maintained in good condition both before and after job activities;
- Perform shift and emergency duties when required;
- Perform and carry out duties as instructed/ directed by the Communications Team Leader.

Requirements

What we are looking for in our candidates

- Customer Service - See those they interact with as customer and seeks to identify and meet needs, taking swift action to resolve issues with integrity.
- Communicates Effectively - Clearly and concisely conveys information and ideas that engage others.
- Judgement and Decision Making - Quickly recognizes and gets to grips with increasingly complex scenarios. Secures and compares information from multiple sources and exercises judgement to close the gaps in data and deal with increasing levels of ambiguity.
- Drive for Results - Is motivated to deliver results through leading large and diverse teams across functions or business units. Shows drive to make a difference across teams, community and nationally.
- Makes Decisions - Identifies and understands issues, problems and opportunities and takes action that is consistent with available facts, constraints and probable consequences.
- Supports Difference - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background.
- Resilience - Stays focused and composed when under pressure to deliver, dealing constructively with setbacks and staying on course even when facing resistance or pressure to change.
- Lives Serco values - Trust, Care, Innovation and Innovation

Essential technical and professional skills

- Must have vocational trade certificate, diploma or engineering degree in Electrical, Electronics or Communication Engineering discipline.
- Should have experience to use and calibrate various electronic test equipment and PC for the maintenance of communication systems;
- Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required.
- Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
- Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
- Hold a valid UAE driving license with a good driving skill and experience.
- Must have minimum 1 year work experience as a qualified electrical or electronics technician in maintaining and repairing communication systems covering radio system, telephone system, multi-service fibre optic network, public address system, CCTV system, passenger information system,
- SCADA and operations control systems, is highly preferable.

About the Company

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.