Nationality
Any Nationality
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
IT, Software & Internet Services
Responsibilities
Manage and organise online and offline Binance communities and meet-ups across the MENA region with a focus on our Levant markets.
Engage with our community on various social media channels and create content aimed to build and maintain relationships.
Assist with Binance Angels recruitment and relationship management.
Promote the Binance brand and provide excellent customer service to community members.
Create, translate, and proofread community-related content for Binance, focusing on Arabic, English, and French speaking markets.
Explore new community-friendly platforms to facilitate the expansion of the local user base and awareness.
Assist on moderating the regional Binance social media platforms and chat groups and interact with the community to increase positive engagement.
Share market and user feedback and user suggestions with relevant functional teams.
Requirements
Crypto and Binance enthusiast with experience using Binance's products and services (Spot, Margin, Futures, P2P, Binance NFT etc.).
Strong understanding of cryptocurrency and blockchain-related terminologies and trends and a strong interest in crypto culture (Blockchain, Wallets, DeFi, Web3, NFT etc.).
Relevant experience creating and curating content for social media platforms.
Familiarity with social media platforms such as Twitter, Facebook, Instagram, TikTok, YouTube, Telegram, and Discord to engage with our community and build and maintain relationships.
Experience establishing KPIs, delivering, reporting, and empowering others to achieve targets.
Execution oriented mindset with the humility, drive, and scrappiness to get it done.
Proven community or event management experience with strong ownership and emotional intelligence.
Experience in launching community initiatives (e.g., building an online forum, starting an ambassador program, creating an event series, and writing an email newsletter).
Ability to work flexible and stretched hours to interact with the crypto community as frequently as possible.
Fluency in English and Arabic is a must.
Why Binance
Shape the future with the world's leading blockchain ecosystem.
Collaborate with world-class talent in a user-centric global organization with a flat structure.
Tackle unique, fast-paced projects with autonomy in an innovative environment.
Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
Competitive salary and company benefits.
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
