Concierge Manager

Job description / Role

Job Description

A leading F&B company is actively recruiting a Concierge Manager for their Dubai office.

Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.

Main Responsibilities

• Oversee and manage concierge operations.
• Reporting directly to the Regional Sales & Event Director.
• Develop and maintain relationships with key partners.
• Manage client feedback, resolve complaints efficiently, and implement improvements to enhance satisfaction.
• Stay updated with industry trends and competitive practices to maintain a competitive edge.

Requirements

• Bachelor's degree.
• Minimum 5-7 years of experience within the hospitality/F&B industry in the UAE.
• Must have worked in concierge firms or worked with concierge firms.
• Flexibility to work irregular hours as required by event schedules.
• Excellent organizational and project management skills.
• Exceptional communication and interpersonal skills.
• Applicants should be available for face-to-face interviews in the location mentioned above.

Must Read: How much you can expect to be paid in your next life science role.

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About the Company

Flow Talent have been sourcing the best Banking, Technology, Financial Services & Legal professionals locally and internationally for leading organisations across the Middle East region since 2018.

Through years of experience, we know there is significant demand for highly skilled professionals and pride ourselves on having the highest calibre candidates. As a team, we strive to help our clients achieve operational and business excellence by identifying quality talent, quickly, through our collaborative approach.

Flow place professionals in the following sectors: - Banking & Financial Services - Digitalisation & Technology - Legal & Compliance

We help our clients with: - Contingent Recruitment: - Retained Recruitment - Emiratization and Saudization - Market Entry